ServicePal 1.2
Device: iOS iPad Only
Category: Business
Price: Free, Version: 1.1.1 -> 1.2 (iTunes)
Description:ServicePal is a simple, flexible, and cost-effective way to manage your service work. ServicePal for iPad connects to a subscription cloud service enabling you to communicate and share data across your people in the field and back office.BENEFITS- Engage with customers and shorten the sales and service cycle- Improve your scheduling and job dispatch operations- Shorten drive time and idle time- Quickly adjust changes to schedule- Work offline when there's no cellular/wifi connectivity.- Capture customer signatures, photos, notes or drawings pertaining to the job- Quickly view job service history while working a job- Eliminate paperwork and service process bottlenecks- Communicate job status to stakeholders in real time- Capture timesheets while on the job and invoice fasterFEATURES- Electronic job clipboard allows easy transition from legacy paper-based clipboards- Supports customers having multiple service locations- Drag/drop job dispatch in web browser- Turn-by-turn navigation and built-in maps- Customize job forms to your industry using drag/drop Form Designer- Use custom forms to capture sales orders, repair detail or other types of information- Email forms to customers and back office personnel- Capture weekly timecards, including non-job time such as meetings, material pick, vacation- Allows managers to approve and decline timesheets while on the go- Define business rules and work hours- Integrates with back office systems using open API and web services- Highly secure cloud solution with all transactions encrypted- No long term contracts, no commitments. Pay-as-you-go solution with free trial- Pre-built forms: Service Invoice, NFPA-72, HVAC Service HAC 681, Pool Cleaning, Landscape Maintenance, Insulation Estimate, HVAC Furnace Maintenance, Pest InspectionWorks across field service disciplines - Air Quality testing- Chimney Sweeping- Elevator Repair- Facilities Management- General Contractors- HVAC (Heating, Ventilation & Air Conditioning)- Inspections (fire, NFPA-72, property, state and local government)- Landscaping Maintenance- Machine Calibration- Moving and relocation services- Pest & Termite Control- Pool Service- Rental Agencies- Solar panel installers and moreREVIEWS- This is a must have app for any service provider in any industry! The app is very user friendly and allows the user to create and customize forms specific to their industry. So far we have forms for Quotes, Work Orders, Invoices, Change Orders, Inspections, Job Hazard Assessments and Confined Space Entry Permits with more in the works. In addition to form creation and many other great features, ServicePal’s tech support is amazing. Both app and support are 5 star all way!- We have been utilizing this app in our service department and found it to be very beneficial. Not only to us as a company, but for our customers as well. It’s very simple to use and easy to track all of our service work we provide our customers. This is a great app and we intend to continue to find more ways to implement this into the service we provide our customers.- This app has been greatly beneficial to our HVAC company. I enjoy the ability to share information about jobs with our service techs. The tech support team is also very responsive to the questions that I have.- This is the first mobile solution we have been able to use for our air filtration business. ServicePal is critical to our ongoing maintenance and service offerings. With ServicePal we are able to service our customers more consistently and see if we are running behind on jobs.- ServicePal is the only app that allows me to go fully paperless for my HVAC business.
What's New
- Ability to capture payments for jobs and invoices- Ability to swipe debit/credit cards with mobile card reader (requires merchant account, supported in US and Canada)- Ability to capture photos in full size on form photo elements- Support for Swedish and Spanish language- Stability fixes to keep you happy- Special thanks to all our loyal customers for the feedback and support.
ServicePal